Industry leading customer service
Leica Microsystems has enjoyed the opportunity of working with Surgical One for many years. Over the years, we have consistently found the Surgical One team to exemplify a professional culture while providing industry leading customer service.
One of the most professional distribution companies in the US
The Cleveland Clinic and The Mayfield Clinic, among others, our customers and that is in no small way due to the efforts of SurgicalOne. The entire SurgicalOne team combine to run one of the most professional and effective medical device distribution companies in the United States.
First class service & best response
Surgical One is extremely knowledgeable and attentive to all of our microscope needs. First class service and best industry response time.
A terrific partner
Surgical One has been a terrific partner representing Leica Microsystems in the Michigan, PA, Ohio and surrounding markets for years. Their focus on their customers and delivering first class service along with world class technology, make them a great fit for Leica.
Quick response time
They have a very quick response time when service is requested. I am always impressed by how well they can troubleshoot an issue with a complex microscope over the phone. When their labor is requested on a microscope repair, they are reliable and arrive at our hospital quickly. Surgical One also provides parts for microscopes at a reasonable price and we receive it quickly. We appreciate their service!
Trusted to get the job done
Having worked with SurgicalOne for over ten years, they have consistently provided first class service and sales results. In an increasingly competitive operating room environment, they have the professionalism and product mix that delivers both value to the customer and manufacturer. Whether introducing new technology or expanding the reach of an existing product, SurgicalOne can be trusted to get the job done!
Proactive, dedicated, supportive and persistent
I can describe Surgical One in four words; Proactive, Dedicated, Supportive, and Persistent. Surgical One has been a distributor for BFW for over seven years, they are a great partner and we look forward to our future successes with their team.