Leica Surgical Microscopes factory authorized for new parts and service
- Only organization in this region with this distinction
- Compliance with CMS requirements for “equipment maintained to factory specs”
- We are the exclusive Leica factory certified technician provider in the region
Fastest response time
- 10 Field Service Techs strategically placed throughout our territory
- 24 hr tech support availability
- Average of same day 4 hour onsite response time
- Exchange components and loaner microscopes available
Aftermarket parts option when savings is a priority
- We offer aftermarket bulbs and fiber optic cables comparable to OEM quality at a fraction of the price
SurgicalOne serves every segment of the surgical instrumentation, implant, capital equipment markets and microsurgical specialties with specialties in surgical microscopy and visualization.
Ability to provide full project solutions
- We are able to run cabling and install wall mounted monitors
- Licensed Electrician services available, many SurgicalOne technicians are actually certified Biomedical Engineering Technologists (BMET)
- Custom installations of wall and ceiling mount scopes
- Fabricate custom parts for customers
Reputation for excellence
- References for satisfied customers at large health care systems
- See our Testimonials here
Local warehouse stocking
- Replacements parts from Bulbs to boards
- Rebuilt component exchange units
- Huge stock of used parts, components and full systems
Ability to support all other makes of surgical microscopes
- Staff trained and experienced in the repair of Leica, Zeiss, Haag-Streit and other makes of scopes
- Consumables in stock for Leica, Zeiss and other makes
- Able to repair scopes no longer supported by manufacturers
Contract service offerings
- 3 levels of service contracts available to meet all needs
SurgicalOne Differences and Distinctions
- Leica exclusive sales agent in our region
- Leica sole source service provider in our region
- Leica Level 4 (the highest training level) Service Provider
- Service parts and consumables, only authorized dealer, only group that can sell Leica original replacement parts and components
- Factory trained service technicians
- 10 company owned service vehicles for on-site repair
- Customer service department hours 8:00am EST to 4:00pm EST
